FAQS

It is so easy, just go to brenbala.com and tap the wallet on the right side of the page that says “Brenbala
Bucks” and click “join now”. You can also or go to the main tool bar at the top of our main page and click
on “join the club “and watch the tutorial, it’ll give you step by step instructions on how to sign up. If not
just go ahead and enter your email and that’s it! You are now a member.

You will receive $25.00 Brenbala bucks as soon as you join. To show our appreciation and to ensure you
have a special day we also give you $25.00 on your birthday! Then, on every purchase you will receive
$1.00 of Brenbala bucks for every dollar you spend. Additionally, if you spend $50 you will qualify for
free shipping. Members also qualify for free returns.

It is simple. For Every dollar you spend you will receive a dollar credit, which we call Brenbala Bucks.
Example, if you spend $59.00 then you will receive a $59.00 credit which will be deposited into your
member wallet. Your earned Brenbala Bucks can be applied on your next purchase. The more you buy
the bigger your benefits.

You will be rewarded with the equivalent of $1.00 credit in the form of Brenbala Bucks. The amount
calculated is after all discounts, applied Brenbala Bucks, and Credits. We do not reward Brenbala Bucks
for sales tax or shipping costs.

First, log into your Brenbala account. You will need to adjust the bar by dragging the ball to the right and
stopping on the dollar amount you want to use. Click redeem and it will convert your Brenbala Bucks
into a discount coupon. View the tutorial, it is a very easy process. Then go shopping and fill your cart
and when ready to check out you will apply your coupon code into the box saying “APPLY COUPON
HERE” and your total amount of Brenbala Bucks will be deducted from the price of the apparel you have
selected.

No, you can choose the amount you want to apply when you convert your Brenbala Bucks into the
discount coupon.

Just send an email to customerservice@brenbala.com and explain what happened and we will
immediately look at it and figure it out.

Just send an email to customerservice@brenbala.com and explain what happened and we will
immediately look at it and figure it out.

No this is not possible. The amount in your wallet is not cash. The Brenbala Bucks is a gift and/or credit
given to our members and can only be applied at time of purchase. There is no cash value to Brenbala
Bucks and no refunds are ever available for Brenbala Bucks earned.

At this time our current member promotion is free membership so there are no fees or dues.

No, our club does not require any required monthly or annual purchases, and we do not ship anything to
you unless you make a purchase.

Currently, we are not charging membership fees and have no purchasing requirements, so there is no
need to provide notice of quitting the club. Your account will remain open, and any unused Brenbala
Bucks will remain in your wallet for future use. No refunds are given for unused Brenbala Bucks.

You must be a Brenbala Buyers Club member to receive the free returns benefit.

Send us an email to customerservice@brenbala.com and we will send you your return label. Simply
apply the return label on the package and drop it off at the post office. The apparel must be in unused
condition with tags attached with all original packaging.

All returns must be in unused condition, brand new in the bag with all tags and labels applied. Then once
received we will inspect the goods and determine if you qualify for credit, refund, or exchange.

You receive standard shipping which is through USPS and takes usually around 4 to 7 days to reach your
destination depending on your location.

Contact customerservice@brenbala.com and we will work through the issues and figure out what
happened.

Since we pick and ship all orders immediately the chances of revising your order or canceling your order is slim. Contact cusotmerservice@brenbala.com and we will see if we can help.

Our apparel comes in extra small sizes through extra large. Our fit is designed to be form fitting and
made for the all lifestyle. All the garments are made with industry leading fabrics and with stretch
functionality so it will stretch to fit. We only recommend upsizing if you desire a looser fit. Please check
under “product descriptions” for more details on specific products.

Join The Club Tutorial

This is a quick guide on how to become a member and shop